Information Technology Technical Services

On-site Technical Services

Don't waste time or money having your internal IT staff members spend time on system design, engineering, deployment or integration - outsource all of these services to Fusion Digital! You won't have to worry about IT problems again. Our highly experienced and certified engineers can work with you on-site to help you maximize the value of your IT investment.

Outsourcing your IT support to Fusion Digital allows you to keep your overhead low, while still gain all the benefits of manufacturer authorized, multi-vendor support that can propel your business to higher levels of performance.

At Fusion Digital, all of our personnel are highly experienced and trained to provide the on-site technical support that you need. Every highly qualified engineer possesses project management and collaborative skills that allow them to work effectively in your organization and deliver the results that you expect. The resources assigned to your project will depend on the degree of technical support that you require.

Asset Tagging

Tagging and keeping track of your IT equipment is essential to minimize the chance of loss and theft. IT staffs are trying to maximize use of equipment. As a result, hardware can be moved many times, often from office to office or even building to building. Let Fusion Digital tag and scan your equipment per your specification, before it is delivered. We can then provide a report of all serial numbers and that then be uploaded to your asset database.

Systems Engineers

Our systems engineers have the technology, operations and project management skills needed to plan and manage your entire project from start to finish. We will work hand-in-hand with you from design and development through testing, implementation and acceptance.

The Systems Engineer that is assigned to your project will have the specific experience, certifications and expertise relevant to your infrastructure and performance objectives. First, we will evaluate your current infrastructure and assess your operational requirements. We will then design an integrated IT solution that meets the technology and operational needs of your business. Fusion Digital's Systems Engineer will serve as your dedicated Project Manager and technical services liaison throughout the course of your project.

Network Engineers

Our network engineers are certified by Cisco, Novell and Microsoft to install, configure, troubleshoot, and manage enterprise networks. Their skills include design, installation and support in Unix, Complex Network Design, and WAN/telecommunications, including higher level Convergence and WAN technologies. The Network Engineers at Fusion Digital can help you plan and implement a network that will meet your business requirements now, and will cost-effectively accommodate your future growth.

Technicians

Our highly skilled technicians can custom-configure industry-standard components or build a system from scratch. Fusion Digital Technicians can also install, configure, and test third party components such as additional storage, multi-media, memory expansion, network interface cards, and modems into systems that you purchase from Fusion Digital.